We want you to be completely satisfied with your purchase from Beeyond Stationery. If for any reason you are not happy with your order, we offer a hassle-free return and refund process. Please review our policy below:

1. Return Policy

1.1 Eligibility for Returns:

You can return most products purchased from Beeyond Stationery within 30 days of delivery for a full refund or replacement. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

1.2 Non-Returnable Items:

Certain items are non-returnable, including but not limited to:

• Customized or personalized products
• Items marked as “Final Sale”
• Gift cards

1.3 Return Process:

To initiate a return:

• Go to the “My Orders” section of your account.
• Select the item you wish to return and click on “Return or Replace Items.”
• Follow the on-screen instructions to complete your return request.
• Pack the item securely and use the provided return label to ship it back to us.

1.4 Return Shipping Costs:

• For defective or incorrect items, Beeyond Stationery will cover the return shipping costs.
• For all other returns, the return shipping cost will be deducted from your refund.

1.5 Condition of Returned Items:

All returned items must be in their original condition, with all accessories, packaging, and tags intact. Items that are damaged, altered, or show signs of use may not be eligible for a full refund.

2. Refund Policy

2.1 Refund Method:

Refunds will be issued to the original payment method used during the purchase. If you paid using a credit or debit card, the refund will be processed to the same card.

2.2 Refund Timeline:

Refunds are typically processed within 5-7 business days after we receive and inspect the returned item. It may take additional time for the refund to reflect in your account, depending on your bank or card issuer.

2.3 Partial Refunds:

In certain situations, only partial refunds may be granted:

• Items returned in a damaged or used condition.
• Items returned after the 30-day return window.

2.4 Refund Notification:

You will receive an email confirmation once your refund has been processed. If you do not receive your refund within the expected timeframe, please contact our Customer Support team for assistance.

3. Replacements and Exchanges

3.1 Replacement Policy:

If you receive a damaged or defective item, or if the product you received is not what you ordered, you can request a replacement at no additional cost. Go to the “My Orders” section and select “Return or Replace Items” to initiate a replacement request.

3.2 Exchange Policy:

We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item for a refund and place a new order for the desired item.

4. Cancellations and Order Modifications

4.1 Order Cancellation:

You can cancel your order before it is shipped. Once the order has been shipped, it cannot be canceled. To cancel your order, go to “My Orders” and select “Cancel Order.”

4.2 Order Modifications:

If you need to modify your order details, such as the shipping address or item quantity, please contact our Customer Support team immediately after placing your order. Changes cannot be made once the order is shipped.

5. Gift Returns and Refunds

5.1 Returning a Gift:

If you received a gift from Beeyond Stationery and would like to return it, you can do so by contacting our Customer Support team with the order details. Gift returns will be refunded as store credit or a gift card.

5.2 Gift Refunds:

Refunds for gift returns will not be issued to the original payment method. Instead, a gift card or store credit will be provided to the recipient of the gift.

6. Contact Us

If you have any questions or need assistance with your return or refund, please contact our Customer Support team: